Campus Operations Manager

Classification: Senior Manager 2 (Administration)
Salary package: Competitive salary package plus 17% superannuation
Terms: Full time, Continuing

The Campus Environment Division enables academic excellence at the ANU through integrated and innovative facilities and project delivery. The Operations portfolio has responsibility to provide exceptional property management and maintenance services to the ANU. This encompasses the management of building and property related services to enable academic excellence. The Campus Operations Manager will:

• Lead a large property services delivery team and use systems, processes and data to optimise performance across a large portfolio.
• Have excellent executive stakeholder engagement skills that develop and foster internal and external strategic relationships during times of change.
• Be a leader of innovation and best practice within a services environment and provide data driven recommendations to executive to support operations whilst minimising risk.

Position overview

The Campus Environment Division seeks to engage a Campus Operations Manager to enhance business processes and support exceptional property service delivery. The Campus Operations Manager reports to the Associate Director Operations and is a key member of the leadership group within the Operations Portfolio. The Campus Operations Manager is responsible for the strategic operational management of a large client services team responsible for client/tenant FM services, management of soft FM delivery including contract management of vendors and helpdesk services and administration. The role will also require a close working relationship with the Maintenance Manager in the delivery of landlord type statutory, preventative and corrective maintenance.

The Campus Operations Manager will need to demonstrate experience in managing a large portfolio requiring a strong systems background. With the division embarking on a complete revamp of its Facilities Management System (FMS), the Campus Operations Manager will take a key role as the custodian of FMS maintenance data, providing data driven recommendations to facilities executive as it carves its path to a leader in the facilities management space across the University sector.

To be successful in this position you will have extensive experience managing and leading delivery of similar services across a large and diverse portfolio and a proven

track record of leading staff and contractors. Exceptional stakeholder management, systems and data analysis skills will accompany this. Key aspects of the role include: leadership, customer service, data analysis, work health and safety, risk management, financial management and compliance.

For more information, contact Mark Talbot Associate Director, Operations on T: 0499 00 66 50 or E: mark.talbot@anu.edu.au

ANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. For more information about staff equity at ANU, visit http://hr.anu.edu.au/staff-equity

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

Application information

In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.