Venues, Events and Retail Coordinator

Classification: ANU Officer 6/7 (Administration)
Salary package: $100,847 - $116,083 per annum plus 17% superannuation
Terms: Full time, Continuing

• Lead the day-to-day operations of Shop ANU and support retail growth
• Coordinate venues, events, accommodation and Functions on Campus
• Deliver exceptional customer service across a diverse portfolio

Position Overview

Campus Environment enables world-class, safe, sustainable and inclusive campus environments through innovative operational excellence and a culture of unity.The Venues, Events and Retail Coordinator is a dynamic and customer-focused role within the Venues & Functions team. The position supports a diverse portfolio of services including Shop ANU merchandise operations, venue hire, events, accommodation services and Functions on Campus approvals.A key focus of the role is the coordination of Shop ANU, including inventory management, stock control, merchandising, supplier liaison, sales reconciliation and customer service. The role also supports the planning and delivery of events, venue bookings, accommodation reservations and stakeholder engagement activities across the University.

Working closely with internal and external stakeholders, you will help deliver high-quality services, enhance customer experiences and contribute to the ongoing success of ANU's commercial and community operations.

The successful candidate will have experience in retail, events, hospitality, venue operations or customer service environments and demonstrate strong organisational, financial and relationship management skills.

For more information, contact Jerry Jesudass on E: jerry.jesudass@anu.edu.au 

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au   
 
ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion 

Application information

In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required. 

Applications which do not address the selection criteria may not be considered for the position.

Please note: The preferred candidate must have rights to live and work in Australia, and will be required to complete mandatory pre-employment declarations and background checks relevant to the role they have applied for, in accordance with the Background Checking Procedure and the National Higher Education Code to Prevent and Respond to Gender-Based Violence.