Donor Relations Officer

Classification: ANU Officer 5 (Administration)
Salary package: $83,351- $90,926 per annum plus 17% superannuation
Terms: Full time, Continuing

About the role
The Donor Relations Officer provides the welcoming first point of contact for donor enquiries, and plays a pivotal role in managing the University’s donor acknowledgement program.

The Donor Relations Officer provides proactive and responsive support, ensuring the delivery of donor relations and stewardship activities. In this role, you will manage donor enquiries by phone and email, support impactful events and experiences, and craft effective communications that strengthen and celebrate the relationships between the University and its supporters. This role thrives on collaboration with a diverse group of internal and external stakeholders, including fundraisers, donors and benefactors, staff, students, and alumni.

About us
ANU Advancement provides leadership and support across the University in developing meaningful and sustainable relationships with ANU alumni, donors and the broader community. We secure long-term philanthropic investment and ensure the strong management of existing philanthropic funds and accountability to the University’s donors. We direct our activity exclusively towards supporting, amplifying, and propelling the University’s vision, mission, and strategic objectives, in service to its priorities and areas of greatest need. Our mission is to build meaningful and enduring connections with our community and pair the passions of generous people with the outstanding work of our university.

The Donor Relations team implements strategic engagement programs with supporters to increase affinity and embed a culture of philanthropy (in its various forms) amongst donors, alumni, staff, students, and friends. This includes the planning and provision of communications, events, personalised engagement plans, and programs that strengthen the relationships between the University and the donor community.

Our ideal candidate
You are a proactive and positive individual with excellent communication skills. You are a people person with a strong customer service background, and you love engaging with people from all walks of life. You thrive in a fast-paced environment, you are a problem solver, and you can manage multiple tasks easily. You thrive as part of a team and are passionate about the transformative impact of philanthropy.

For further information please contact Ziga Sparovec, Manager, Donor Relations: Ziga.Sparovec@anu.edu.au 

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au

ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities.  For more information about staff equity at ANU, click here. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.

How to Apply

To apply for this role please make sure that you upload the following documents:

• A maximum two-page pitch addressing the selection criteria.

• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form. Other documents, if required.

Applications which do not include a pitch (max. two pages) addressing the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.