Senior Manager, Student Education Support

Classification: Senior Manager 2
Salary package: Competitive salary package plus 17% superannuation
Term: Full time, Continuing

• Leading a large student focused team that supports student experience through accurate and timely advice
• Delivering major process and policy reviews
• Working closely with College colleagues 

Position overview

The Division of Student Engagement and Education Management (SEEM) is within the Deputy Vice-Chancellor (Education) Portfolio. SEEM is responsible for the administrative support of students through the student lifecycle, from admissions application through to the completion for their studies and graduation. SEEM activities include admissions, general student enquiries, enrolment, class timetabling, program management, financial transactions, scholarship management, examination management, legislative compliance in relation to students including appeals, grievance, academic misconduct, discipline processes, curriculum management and the development and support of student systems.

The Senior Manager, Student Academic Support manages a team of 30+ people who provide effective student-focused program administration, support and advice to students and academics on student education matters. The role works closely with key College and Divisional staff, Commonwealth authorities, external service providers and peers at other institutions. The Senior Manager provides high level advice to the Head, Education Management, Registrar, Senior Officers and the Executives of the University on matters relating to student lifecycle management.

For further information please contact, Nicole King, Deputy Registrar, Student Engagement, E: nicole.king@anu.edu.au.  

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

Application information

In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria that is no more than 3 pages
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results.