Student Hub Assistant

Classification: ANU Officer 2/3 (Administration)
Salary package: $45.25 - $53.99 per hour (inclusive of 25% casual loading) plus 12.5% superannuation
Terms:  Casual (multiple roles available)

The Position

As a Student Hubs Assistant, your key priority will be to provide student-centred support to help students navigate the administrative and academic processes throughout their journey at The Australian National University.

You will be an empathetic and clear communication, with the ability to translate complex university terminology into clear advice for students from all cultural and linguistic backgrounds.

The Student Hubs team core service is the provision of student-centred enquiry support to current and past ANU students, Alumni, staff and the wider ANU community. We also support activities related to orientation, course and program management, timetabling, fees, scholarships, examinations, graduations and current student communications.

The Division of Student Engagement and Education Management (SEEM) is within the Deputy Vice-Chancellor (Education) Portfolio. SEEM is responsible for the administrative support of students through the student lifecycle, from admissions application through to the completion for their studies and graduation. SEEM activities include admissions, general student enquiries, enrolment, class timetabling, program management, financial transactions, scholarship management, examination management, legislative compliance in relation to students including appeals, grievance, academic misconduct, discipline processes, curriculum management and the development and support of student systems.

For further information please contact, Tom Bayliss-Hack, Manager Student Hubs. E: Thomas.bayliss-hack@anu.edu.au. .  

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au 

ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities.  For more information about staff equity at ANU, click here. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.

Application information

In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.