Linux System Administrator

Title: Linux Systems Administrator
Division: Information Technology Services
Classification: ANU Officer Grade 7 (Information Technology)
Salary package: Competitive remuneration package including 17% Superannuation
Term: Full Time, Fixed Term (up to 3 years) (multiple roles available)
Location: Canberra (opportunity for flexible working arrangements)
Closing Date: 6 November 2024

An exciting opportunity awaits a Linux expert to join the Australian National University. 

• Make a difference to the national mission of our world-leading University, its students and staff.
• Enjoy workplace flexibility and be part of a supportive team.
• Senior technical role in a collaborative environment.

About the Role
The Linux Systems Administrator will assume responsibility for cyber resilience for Red Hat and other Linux systems. A vital component of these roles will be establishing proper lifecycle management to ensure all Red Hat systems as well all applications hosted on these systems are being patched and kept up to date. Another vital component will be to ensure systems and applications are standardised, secured, and hardened and align with industry standards, such as, ISM and CIS.

The main responsibilities will involve working with the Cyber Resilience Squad, who are responsible for ensuring all systems are regularly patched and maintained up to date. 

Key Duties
Under broad direction you will:

• Participate in the design, development, installation and configuration of predominately Linux-based systems, software and infrastructure
• Monitor and maintain Linux infrastructure including hardware, software and associated services.
• Offer technical support for deployed solutions and perform regular maintenance and updates to ensure ongoing system reliability and performance. 

The Linux Systems Administrators will be required to work in value stream squads with minimal supervision to formulate, establish and implement patching policies and ensure cyber resilience to manage and maintain the suite of operational computer systems and services hosted on Red Hat Enterprise/Linux platforms to provide optimal availability of services, hardware and software to the University community. These roles will require liaison with developers, system administrators, infrastructure specialists, business areas, and end-users from within ITS, and across the University. Liaison with external vendors and their support areas will also be required.

• Responsible for architecting, establishing, implementing, and maintaining patching policies for Red Hat Enterprise Linux-based systems, software and infrastructure, ensuring system life cycle is maintained and kept up-to-date.
• Reviewing cyber security posture, ensuring appropriate maturity level, and implementing security controls and best practices.
• Plan and deploy operating system and application upgrades and patches, and undertake other Linux system administration tasks.
• Monitor and maintain the IT infrastructure and operations supported by the Linux Team, including hardware, software, and associated services, while providing guidance and assisting other team members in diagnosing and resolving issues, offering second and third-level support as needed, and documenting processes and procedures.
• Interact with a variety of stakeholders and manage expectations to achieve optimal results.
• Participate in on-call and work outside of regular hours as needed for this position. 

About You
We are seeking an experienced Linux professional to work as part of a small team. You must have high-level technical knowledge with the ability to contribute to the improvement and development of best practice Linux system administration. We welcome applications from individuals who possess the following attributes:

• Experience in the design, installation, maintenance and change management of Linux and related systems, and technical delivery of projects.
• Ability to work productivity and autonomously in a small team.
• Ability to liaise with various stakeholders, including non-technical staff.
• High level of written and verbal communication skills including in writing technical documentation.
• Demonstrated experience in life-cycle management of Red Hat Enterprise Linux using Red Hat Satellite 6, Anisible, Puppet, Gitlab in a highly complex decentralised environment.
• Demonstrated experience in life cycle management of various applications such as, Red Hat Satellite, Ansible, Puppet, GitLab, Squid, mailman, Shibboleth, Apache, Wordpress and Drupal.
• Demonstrated experience in securing and hardening Red Hat Enterprise Linux systems against ISM controls and CIS benchmarks.
• Extensive hands-on experience in Red Hat Enterprise Linux systems administration with configuration management through Red Hat Satellite, Puppet, and GitLab.
• Proven track record in proactively resolving BAU tickets and responds to all incidents in a timely manner.
• Exceptional communication and stakeholder management skills with the ability to build long standing relationships with clients.
• Experience in working across BAU and project initiatives and handle multiple priorities.
• Ability to work with minimal supervision and guidance.

For further information about this position, please contact Associate Director, Helen Duke - E: Helen.duke@anu.edu.au  

About Us
ANU is home to some of the most remarkable people from across the world: visionaries, influential leaders, researchers and advocates creating impact and change nationally, regionally and globally. ANU attracts exceptional staff and students and, through education and enrichment programs, helps them to achieve ambitious goals, and pursue brilliant careers. Ranked in the top 30 universities globally, the first Australian university to be recognised in this elite tier, ANU continues to be an academic resource for the whole of Australia.

About ITS: Information Technology Services (ITS) delivers digital solutions that enable the Australian National University to achieve its strategic goals: a student experience equal to the world’s best, and research that transforms society and creates national capability.  ITS is responsible for the University’s digital ecosystem and is leading the delivery of the Digital Master Plan, a 10-year strategic roadmap for the transformation of the University’s digital capability.

Digital Transformation: Informed by extensive consultation with ANU students and staff, the ANU Digital Master Plan (DMP) is a 10-year vision to transform the way our University does business - how we work and think. Our digital future will transform the experience of ANU for our students, researchers, academics, professional staff and the wider community, and we are seeking great people to be a part of this history-making journey. Click here to learn more.

Our Campus
The University's Acton campus is in the heart of Canberra. From here it's an easy walk, bike ride or drive to some of Australia's most significant political and cultural institutions including Australian Parliament House. You'll find all the conveniences of a small suburb including cafes, bars, supermarkets, childcare centres, a newsagency, post office and even a medical centre right on campus! The Acton Campus is well renowned for its landscape setting, with over 10,000 trees and a commitment to maintenance of open space. It's 'park like' environment is a feature that is internationally recognised. 

What we can offer you
Our staff enjoy some amazing employee benefits:

• ANU offers competitive remuneration packages including 17% superannuation and regular increases.
• We support flexible and hybrid working, with access to our beautiful, green campus.
• We offer discounted study, with 75% off ANU courses for staff and 25% for your spouse and children (see eligibility).
• We have many professional development initiatives including training, mentoring & upskilling opportunities.
• We have on-site Gyms with staff discounts as well as oval spaces and ANU sports clubs.
• We are a family friendly campus with access to childcare facilities, designated parent rooms and quiet spaces.
• ANU offers salary sacrificing including laptops, childcare, novated car leasing, additional superannuation, and more!
• We offer affordable onsite parking from $34 / fortnight with salary sacrificing options.
• We care about your wellbeing, with access to the Employee Assistance Program, vaccinations and health insurance plan options.
• We are one of the leading employers in Australia for parental leave entitlements.

 ANU is committed to workforce diversity, creating an inclusive workplace, and providing equal employment opportunities to people with diverse backgrounds and identities. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. Click here to learn more.

Our Vision: Support the development of national unity and identity, improve our understanding of ourselves and our neighbours, provide our nation with research capacity amongst the best in the world, and education in areas vital for our future is our mission.

Our Values: Excellence, Original Thinking, Integrity, Respect, Inclusivity, Diversity

How to Apply
To apply for this role please ensure that your submission includes the following documents:

• A statement addressing the selection criteria showing how your skills, experience and approach align with the role in no more than 2 pages.
• A current curriculum vitae (CV).
• The names and contact details of 2 referees. 

Applications which do not address the selection criteria may not be considered for the position.

Reasonable adjustments to support applicants through this recruitment process can be made available upon request. Requests for adjustments will be treated with the strictest of confidentiality.

Please note: The successful candidate must have rights to live and work in Australia and will be required to undergo a background check during the recruitment process, in accordance with the Background Checking Procedure. An offer of employment is conditional on satisfactory results.