Deputy Manager, Student Education Support

Classification: ANU Level 8 (Administration)
Salary package: $124,392 – $133,017 per annum plus 17% superannuation
Terms: Full time, Continuing

• Play a key leadership role in a newly established central team, helping shape how student administration services are delivered across the University.
• Lead and develop a high-performing team, driving service excellence that supports student enrolment, progression and overall student success.
• Work with senior stakeholders across ANU to improve systems, policy and processes, ensuring high-quality services and compliance.

Position overview

The Student Education Support Team, within Student Engagement and Education Management, Deputy Vice-Chancellor Education (DVCE) contributes to the University's strategic objective to provide an excellent educational experience for its students through delivery of accessible and supportive administrative functions throughout the student lifecycle.

The Division's student related support services include the management of: enrolment and progression; fee invoicing and cashiering; scholarships; examinations; prizes; graduations; timetabling; general enquiries; student card; transcripts; student communications and quality advice on ANU student related policy and rules as well as compliance with national and international regulations.

Further information

For further information please contact Erin Maplesden, Manager, Student Education Support at: erin.maplesden@anu.edu.au

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit: Diversity, Equity & Inclusion | Services

Application information

In order to apply for this role please make sure that you upload the following documents:

• A two-page Expression of Interest addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The preferred candidate must have rights to live and work in Australia and will be required to complete mandatory pre-employment declarations and background checks relevant to the role they have applied for, in accordance with the Background Checking Procedure and the National Higher Education Code to Prevent and Respond to Gender-Based Violence.