Security Operations Team Lead

Classification: ANU Officer Grade 8 (Administration)
Salary package: $124,392 – $133,017 per annum plus 17% superannuation
Terms: Full-time, Continuing

In 1946, ANU was founded to help rebuild a changing world. We’re still at it, 80 years later. For generations, our people have turned curiosity into ideas that have shaped Australia and our region. Learn more about ANU, our history and the community that has shaped us: ANU at 80 

Position overview

The mission of Campus Environment Division is to "Enable academic excellence at ANU through integrated and innovative facilities and project delivery." The four key portfolios are Corporate and Client Services, Maintenance, Operations and Projects.

The Operations portfolio has the responsibility for managing and coordinating the delivery of operational services within the Division. This includes delivery of Sustainability programs and projects for the University along with management of the functions of Cleaning, Waste, Recycling, Gardens and Grounds, Security and Remote Sites.

The Security Operations Team Leader – Campus Safety is responsible for leading and coordinating the day-to-day delivery of operational security services across ANU campuses and facilities. Reporting to the Security Manager, the position provides leadership and supervision to security personnel and contracted security providers, ensuring the effective delivery of security services in accordance with relevant policies, procedures and legislative requirements.

The role will oversee security operations, manage incidents and emergencies, assess and mitigate security risks, and provide advice on operational performance, compliance and service delivery. The successful candidate will work closely with internal and external stakeholders, including University staff, students, emergency services and contractors, to support a safe and secure campus environment.

Key responsibilities include:

• Lead and coordinate operational security services, ensuring effective deployment of resources and high standards of service delivery.
• Provide leadership, supervision, coaching and support to security personnel and contracted security providers.
• Manage security incidents, emergencies and critical events, including response, investigation, escalation and recovery activities.
• Identify, assess and manage operational security risks and implement appropriate mitigation strategies.
• Oversee the performance and compliance of contracted security services.
• Collaborate with the Electronic Security Manager to support the effective use of security systems and technologies.
• Develop and maintain effective relationships with University stakeholders, emergency services, law enforcement agencies and contractors.
• Support security policies, operational planning, reporting and continuous improvement initiatives.

To be successful in this role, you will demonstrate:

• Extensive experience in security operations, including proven ability to lead and manage security personnel, or relevant postgraduate qualifications combined with experience.
• Strong communication, interpersonal and negotiation skills, with the ability to build effective stakeholder relationships.
• Demonstrated ability to plan, coordinate and deliver security services while managing competing operational priorities, resources and contracts.
• Experience in security control room operations and an understanding of fire, building management, access control and intruder systems.
• Sound judgement, integrity, accountability and effective problem-solving skills.
• A commitment to equal opportunity principles and their application in the workplace.

Security industry training delivery qualifications will be highly regarded.

For more information, contact Mark Richardson, Associate Director Security  on E: mark.richardson@anu.edu.au.

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au   
 
ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion 

Application information

In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The preferred candidate must have rights to live and work in Australia and will be required to complete mandatory pre-employment declarations and background checks relevant to the role they have applied for, in accordance with the Background Checking Procedure and the National Higher Education Code to Prevent and Respond to Gender-Based Violence.