Linux Systems Administrator

Position Title: Linux Systems Administrator
Division: Information Technology Services
Classification: ANU Officer Grade 7
Salary package: Competitive remuneration package including 17% Superannuation
Term: Full Time, Continuing
Location: Canberra
Closing Date: 10 October 2023

We are looking for an experienced, passionate and creative Linux Systems Administrator with extensive hands-on experience, skills, and background. Help us design, implement and maintain Linux-based systems and provide technical support. We want YOU to join our team and help the University embark on the most significant digital transformation in our history. This position is open to candidates with a broad range of experience. 

About Us
ANU is home to some of the most remarkable people from across the world: visionaries, influential leaders, researchers and advocates creating impact and change nationally, regionally and globally.
ANU attracts exceptional staff and students and, through education and enrichment programs, helps them to achieve ambitious goals, and pursue brilliant careers. Ranked in the top 30 universities globally, the first Australian university to be recognised in this elite tier, ANU continues to be an academic resource for the whole of Australia.

About ITS: Information Technology Services (ITS) delivers digital solutions that enable the Australian National University to achieve its strategic goals: a student experience equal to the world’s best, and research that transforms society and creates national capability.  ITS has responsibility for the University’s digital ecosystem and is leading the delivery of the Digital Master Plan, a 10-year strategic roadmap for the transformation of the University’s digital capability.  

Digital Transformation:  We have released our ANU 2025 Strategy, and our Digital Master Plan, which will see ANU embark on the biggest digital transformation in our history.  A transformation that matches our national and global mission. Our digital future will transform the experience of ANU for our students, researchers, academics, professional staff and the wider community and we are seeking great people to be a part of this history making journey.  Click here to learn more.

About the Role
The role will assume responsibility for Red Hat Linux server fleet management and administration. A vital component of this role will be to provide BAU support via our internal ticketing system in a timely manner and to ensure systems are being patched and always up-to-date and software currency is maintained. The role will also contribute to documentation, process automation, and participate in various projects and initiatives to improve upon current state.

Key Duties: The Linux Systems Administrator will be required to manage, maintain, and administer a suite of operational computer systems and services hosted on Red Hat Enterprise Linux platform to provide optimal availability of services to the University community. The role will require liaison with developers, system administrators, infrastructure specialists, business areas, and end users from within ITS, and across the University. Liaison with external vendors and their support areas will also be required.

• Responsible for timely resolution of BAU tickets and respond promptly to all P1 – P2 incidents.
• Responsible for patching - ensure systems are always up-to-date and software and operating system currency is maintained at N-1.
• Troubleshoot and resolve any issues within the environment in a timely manner.
• Responsible for requests related to Oracle Identity Management, IdP, SSL certificate management, LAMP web hosting platform, mailman and other ongoing BAU and project activities.
• Responsible for the design, development, deployment, and configuration of Red Hat Enterprise Linux based systems, software and infrastructure.
• Plan and deploy operating system and application upgrades and patches; and undertake other Linux system administration tasks.
• Collaborate with a wide range of stakeholders to achieve the best outcome.
• Provide guidance and assistance to other team members engaged in the diagnosis and resolution of issues and provide second and third level support where required.
• Investigate new technologies and applications as appropriate, identify opportunities to provide new or enhanced services to the University community.
• Document processes and procedures.
• Participate in meetings, training, professional development activities and planning.
• Provide On-Call support for out of hours maintenance for the computing environments supported by the Unix Team where required.

About You
We’d love to hear from you if you have hands-on experience in Red Hat Enterprise Linux systems administration with configuration management through Red Hat Satellite, Puppet, and GitLab.

• Extensive experience and proven record of Linux systems administration and BAU activities including patching and life-cycle management, LAMP stack management, SSL management, mailman, IdP, and Oracle IDAM. 3+ years is desirable, however all applications will be considered - we're open to those who have moved into this space and have a strong ability to develop knowledge on the job through initiative and problem solving.
• Experience in infrastructure monitoring systems and proactively resolve any issues.
• Experience in security best practices including ISM controls and CIS benchmarks.
• Proven track record in proactively resolving BAU tickets and responds to all incidents in a timely manner.
• Exceptional communication and stakeholder management skills with the ability to build long standing relationships with clients.
• Experience in working across BAU and project initiatives and handle multiple priorities.
• Ability to work independently with minimal supervision and guidance.

What we can offer you
Our staff enjoy some amazing employee benefits including​:

• ANU offers competitive remuneration packages including 17% superannuation and regular increases.
• We support flexible, hybrid working arrangements, with access to our beautiful, green campus and working remotely
• We value your work life balance, with standard 7-hour work days, paid December shut-down period, purchase leave, cultural leave, part-time and job-sharing opportunities, compressed working weeks, and flexible times of work.
• We offer discounted study, with 75% off ANU courses for staff and 25% for your spouse and children (see eligibility).
• We have many professional development initiatives including training, mentoring & upskilling opportunities.
• We are one of the leading employers in Australia for parental leave entitlements. We offer generous paid parental leave entitlements for up to 32 weeks.
• We have on-site Gyms with staff discounts as well as oval spaces and ANU sports clubs.
• We are a family friendly campus with access to childcare facilities, designated parent rooms and quiet spaces.
• ANU offers salary sacrificing benefits including laptops, childcare, novated car leasing, additional superannuation, and more!
• We offer affordable onsite parking from $34 / fortnight with salary sacrificing options.
• ANU has a supporting, challenging and motivating culture.
• We are committed to promoting diversity and inclusion for all backgrounds and identities.
• We care about your wellbeing, with access to additional leave, the Employee Assistance Program, vaccinations and health insurance plan options.
• We offer relocation allowances for travel and removal expenses to interstate and international candidates (subject to review and approval).

For further information about this position please contact Tan Ahmed, Manager Unix, E: tan.ahmed@anu.edu.au

ANU is committed to workforce diversity, creating an inclusive workplace, and providing equal employment opportunities to people with diverse backgrounds and identities. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. Click here to learn more.

Our Vision: Support the development of national unity and identity, improve our understanding of ourselves and our neighbours, provide our nation with research capacity amongst the best in the world, and education in areas vital for our future is our mission.

Our Values: Excellence, Original Thinking, Integrity, Respect, Inclusivity, Diversity

How to Apply:
To apply for this role please ensure that your submission includes the following documents:

• A statement addressing the selection criteria showing how your skills, experience and approach align with the role in no more than 2 pages (for reference, see the position description & selection criteria).
• A current resume