Enquiry Officer
Enquiry Officer
Classification: ANU Officer Level 5 (Administration)
Salary package: $87,570 - $95,530 per annum plus 17% superannuation
Terms: Continuing, Full time
Position overview
This position is responsible for responding to future student enquiries and works closely with the Future Student Experience team, as well as marketing and student recruitment practitioners across campus. By providing high‑quality advice and support to a diverse range of stakeholders, this role plays an important part in delivering an excellent future student experience.
We are seeking a motivated and energetic individual with strong customer service skills and proven experience in managing customer enquiries.
To enquire about this opportunity, please contact the Enquiry Team Leader, Lyuxia Yang – E: Lyuxia.yang@anu.edu.au
The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au
ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion
Application information
In order to apply for this role please make sure that you upload the following documents:
- A statement addressing the selection criteria.
- A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can complete these online when prompted in the application form.
- Other documents, if required.
Applications which do not address the selection criteria may not be considered for the position.
Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.
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