Deputy Manager, Student Administration & Engagement

Classification: ANU Officer 8 (Administration)
Salary package: $118,399 - $126,607 per annum plus 17% superannuation
Term: Full time, Continuing

• Play a pivotal role in shaping student experiences within a globally engaged College at Australia’s national university.
• Work alongside dedicated professionals committed to excellence in education and student engagement.
• Enjoy a supportive work environment that values work-life balance and employee well-being.

About Us
The ANU College of Asia and the Pacific (CAP) is a distinctive community of multi-disciplinary and area specialists dedicated to research, education and engagement in the world’s most dynamic region. CAP is the global centre of excellence for understanding human development and organisation in Asia and the Pacific, uncovering our past, informing our present and reshaping our future to address the region’s challenges.​

As a global leader in Asia Pacific studies in humanities and social sciences, CAP combines disciplinary depth, language teaching, area studies and publicly engaged policy work​. Through its work, the College has played a critical role in advancing Australia’s engagement and understanding of the Asia-Pacific region, establishing the Australian National University as a global centre of excellence for research, teaching and impact in the region.

The College comprises two research schools and is home to a range of eleven regional and thematic institutes and centres that support research, education and outreach activities. Our specialists play a vital role in informing public policy and shaping Australia’s intellectual engagement with the societies, cultures and economies of Asia and the Pacific.

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The Opportunity
We are seeking a Deputy Manager, Student Administration and Engagement to lead the Student Administration and Engagement team in delivering expert, responsive advice on student matters across the lifecycle (admission, enrolment, progression, examinations, graduation, mobility, curriculum, scholarships, etc.). You will supervise the team, manage the day-to-day operations, produce strategic reports and analytics and drive continuous improvements in student administrative processes. The position reports to the Student Administration Manager and will collaborate broadly with the Schools, College, University and external stakeholders.

Our Ideal Candidate
Our ideal candidate will have experience in a similar senior student administration role in a higher education environment. You will have demonstrated leadership capability in supervising teams, managing workloads and building capability. You will have excellent knowledge of student administration legislation, policies and governance frameworks, strong advisory and communications skills and experience in driving process improvements and service excellence.

Enquiries
To enquire about this opportunity, please contact the School Manager of the Coral Bell School of Asia and the Pacific, Alice Day, E: alice.day@anu.edu.au

Inclusion, Diversity, Equity and Access
Increasing the representation of women, First Nations people and persons from diverse gender, ability, cultural and linguistic backgrounds is a strategic priority for the College of Asia and the Pacific. We strongly encourage applications from these groups.

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au  

ANU is a large, diverse employer. We are a recipient of the bronze award through the Science in Australia Gender Equity (SAGE) program and a platinum member of the Australian Network on Disability. We welcome applications from people of all backgrounds and identities and from individuals who may have had a non-linear career path, career gaps or career breaks. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

How to Apply
In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country

The successful candidate will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results.