Campus Support Officer

Classification: ANU Officer 4 (Administration)
Salary package: $79,314 - $85,809 per annum plus 17% superannuation
Terms: Full-time, Continuing

The Position

The Campus Support Officer is the primary point of contact for facilities-related requests and enquiries across the University. Reporting to the Campus Support Supervisor, the role provides high-quality administrative and operational support to ensure efficient delivery of campus services.

Key responsibilities include coordinating facilities administration activities, workflow and monitor work requests, liaising with internal and external stakeholders, maintain accurate records and systems, support invoicing & reporting processes and participate in site inspections and meetings.

The Person

You are an organised and responsive professional with strong customer service skills. You demonstrate excellent communication skills and can effectively liaise with diverse stakeholders, including staff, students, and contractors.

You bring strong attention to detail, sound judgement, and the ability to manage competing priorities in a complex operational environment. You are comfortable working with systems and data, maintaining accurate documentation and maintaining administrative processes.

You demonstrate Unity, Integrity, Tenacity, Excellence and Customer Service, and work collaboratively, respectfully and proactively across a diverse campus environment.

The mission of Campus Environment Division is to "Enable academic excellence at ANU through integrated and innovative facilities and project delivery." The two key portfolios are Operations and Commercial Planning & Strategy.

The Division maintains and enhances the University’s physical environment across multiple locations, delivering services including facilities management, infrastructure development, sustainability initiatives, compliance, security, cleaning & waste, and commercial operations. Its work supports the University’s mission through innovation, service quality, and strong partnerships across the campus community

For further information please contact, Zoe Zatschler, Campus Support Supervisor T: 0498 727 861, E: zoe.zatschler@anu.edu.au

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au 

ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, click here. For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.

Application information

In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.