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Student Services Administration Assistant

Apply now Job no: 546849
Work type: Continuing
Location: Canberra / ACT
Categories: Professional

Classification: ANU Officer 4

Classification: ANU Officer Grade 4 (Administration)
Salary package: $67,731 - $73,278 plus 17% superannuation
Terms: Full time, Continuing

Position overview

The College of Business and Economics (CBE) is seeking a candidate with experience in providing high quality customer service, preferably in the student administration and services space.  As an active member of the CBE Student Services Team you will contribute to the provision of high quality administrative services to our coursework and higher degree by research student cohort.

As key member of the Team you will be the first point of contact for our students, providing assistance and support in matters related to the student life cycle.  You will have the opportunity to learn and further develop your knowledge in a wide range of areas including admission, program management, student mobility, graduations, higher degree by research matters, internships and employability. 

This is an exciting opportunity for someone with great communication skills, a positive attitude and an eagerness to achieve team and individual goals.  The preferred candidate will have exceptional customer service skills and the ability to work collaboratively as a member of a team.

The ANU College of Business and Economics (CBE) seeks to advance knowledge through high quality teaching and research. We contribute to associated professions, industry and government by conducting world-class, long-term strategic research, and through the provision of a range of specialised undergraduate and postgraduate degree programs.

As a part of Australia's leading university, CBE provides an excellent educational experience for our students. Our global alumni network reaches the world's leading companies, policy agencies and universities.

For more information please contact Hiroki Ikedo, Student Services, E: hiroki.ikedo@anu.edu.au.   

We strongly believe that the way in which we operate is defined by our Values and Behaviours and encourage you to apply if you are looking for a workplace that encourages respect, collegiality and excellence.

ANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion

Application information

In order to apply for this role please make sure that you upload the following documents:

  • A statement addressing the selection criteria, 2 pages maximum.
  • A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can complete these online when prompted in the application form.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results.

Position Description & Selection Criteria

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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Updated:  01 February 2019/Responsible Officer:  Director Human Resources /Page Contact:  HR Systems