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The Australian National University

Deputy Manager, Student Services

Apply now Job no: 521963
Work type: Continuing
Location: Canberra / ACT
Categories: Professional

Classification: ANU Officer 8

classification: ANU Officer Grade 8 (Administration)
Salary package: $94,094 - $100,864 per annum plus 17% superannuation
Terms: Full-time, continuing

  • Play a leading role in achieving success for the Team with providing a high level of service to CBE students and staff.
  • Provide expert advice to students and staff, including senior management, on matters related to the student lifecycle.
  • Lead the Team in implementing initiatives to support and improve the student experience across all areas.

Position overview

The College of Business and Economics is seeking a candidate with experience in providing high quality service in the student administration space.  As an active member of the CBE Student Services Team you will assist the Manager with providing operational and strategic support in the management and delivery of high level administrative services to our coursework and higher degree by research student cohort.

As the senior team leader you will guide the Team in successfully completing key activities related to the student lifecycle ranging from prospective enquiries to graduation.  You will coordinate and assist senior team members to lead on major tasks such as student mobility and exchange initiatives, working with areas internal and external to the College and University to achieve positive outcomes for students.  Other key tasks include academic progress, graduation, honours and matters relating to higher degree by research students.

This is an exciting opportunity for someone with excellent communication skills, a positive attitude and an eagerness to drive efficiency and continuous improvement.  The successful applicant will exercise initiative and work collaboratively as a member of a team, providing leadership and mentoring staff.

The ANU College of Business and Economics educates the next generation of business leaders, professional economists and academics. Our graduates have the knowledge and skills to lead organizations, design public policy, and research the big issues of business and economy. Located in the national capital, we engage deeply with the business and policy communities. Our academics lead public debate on the critical issues of our time through their research, which is both long term and strategic in focus. Our internationally diverse student body is evenly divided between undergraduate and postgraduate study, and we have a large doctoral program. Our alumni may be found in the world's leading companies, policy agencies and universities.

For more information, please contact Ravinith Prasad T: 6125 1524; E:

The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on  

ANU values diversity and inclusion and believes employment opportunities must not be limited by socio-economic background, race, religion or gender. For more information about staff equity at ANU, visit

 Application information

In order to apply for this role please make sure that you upload the following documents:

  • A statement addressing the selection criteria.
  • A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can provide these online when prompted in the application form.
  • Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.

Please note: The successful applicant must have rights to live and work in this country.

Position Description & Selection Criteria

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time

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Updated:  20 March 2015/Responsible Officer:  Director Human Resources /Page Contact:  HR Systems